Thank you for shopping at Arctic Breeze. We want you to be fully satisfied with your purchase.
Return Window
You may request a return within 30 days of receiving your order, provided the product is unused, in its original packaging, and in the same condition you received it.
How to Request a Return
Contact us at arcticbreeze@info.com with your order number and reason for return. Once approved, we will guide you through the return process.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 7-10 business days and issued back to your original payment method.
Non-Returnable Items
Products damaged due to misuse, or items returned after 30 days, are not eligible for return.
Exchanges
If your product arrives defective or damaged, contact us within 48 hours of delivery for a free replacement.
Shipping Costs for Returns
Customers are responsible for return shipping costs unless the item was defective or incorrect.
Contact Us
For any questions about returns and refunds, reach us at arcticbreeze@info.com.